Buy & Sell Safe
The process of buying or selling a vehicle is usually straightforward but both buyers and sellers can leave themselves open to becoming the victim of fraud or other crimes. Be careful not to let the excitement of buying or selling a vehicle compromise your safety or your money.The advice below is to help you avoid being a victim of crime. It is your responsibility to satisfy yourself that a transaction is legitimate. Nepal Wheels Pvt. Ltd. disclaims all liability and responsibility arising from any reliance placed on information published on the site. If you would like to report an advertisement you believe is fraudulent please feel free to notify us.
It’s important to stay safe when buying a used vehicle. It is a case of ‘Buyer beware’, with common sense prevailing. If something doesn't feel right, then it probably isn't. Take a look at our advice on how to avoid potential fraudsters. Searching for your next vehicle can be an exciting experience. Unfortunately, there are people who may look to profit through scamming others, and some fraudsters can appear to be quite convincing when operating online. Although this only happens in a minority of cases, disreputable people posing as vehicle buyers, sellers or traders can tarnish the reputation of legitimate companies and individuals trying to make an honest transaction. The responsibility to check the sale is legitimate resides with you as the buyer. This is known as “buyer beware” and it is important that you have satisfied yourself that the transaction is legitimate and right for you. As a classified advertising site, nepalwheels.com disclaims any responsibility for the information published on the vehicle as we receive the information direct from advertisers. However, with common sense, and our top tips, you will be able to buy with more confidence. Here are our top tips on how to avoid potential fraudsters when searching for a used car.
- Avoid non face-face transactions: Do not transfer any funds to a seller before you have seen the vehicle in person. Most fraudulent activity draws you in to transfer money before seeing the vehicle. Whilst some services may be legitimate, our firm advice is to never transfer funds until you have satisfied yourself with all factors in this list which need to be done in person.
- Follow market price: Check that the price of the vehicle is in-line with the market. We all love a bargain, but a price that’s “too good to be true” is often a sign of fraud. If a car appears under-priced, ask the seller questions surrounding the valuation to satisfy yourself that the transaction is legitimate.
- Carry out Inspection: Always inspect any vehicle you are looking to purchase and take it for a test drive. This should be done from the forecourt of a dealership or, in the case of private sales, from somebody’s home address. Don’t agree to buy from a lay-by or service station, even if the seller offers to meet you half way.
- Check documents: The seller should be able to display documents including the document which lists the address the vehicle is registered to. Check this against the address you have visited to inspect the car. You should also check that the mileage matches up against the vehicle’s service.
- Proof of Ownership: Ask to see a proof of ownership from the seller, for example a receipt showing the amount they paid and the date they purchased the car.
- Exterior Examination: When inspecting the car’s exterior, check the panels for any damage such as dents and scratches to the bodywork. Look at the make and size of the tyres – all of the tyres should be the same size, and a pair of tyres should be the same make on both wheels of one axel.
- Test Drive: When you get in the car before a test drive, turn the ignition and look at the warning lights which display on the dashboard before you turn the engine on fully. All warning lights should light up for a few seconds before they all go out again - with the exception of the handbrake, oil and charge warning lights. Make sure you are starting the engine from cold. This should not be a problem and the engine should start up easily. A worn engine will usually rattle when it starts. On your test drive, cover a route with some bumpy roads to check the suspension and steering. Make sure the car does not pull to either side, which could be a sign of defective tyres or tracking, and do a hill-start to test the handbrake and check for a worn clutch. It is also a good idea to perform a reasonable braking test when there is no traffic following behind you, and travel downhill in second and third gear to check for a worn gear box. When you return from your test drive, leave the engine on and go to the back of the car. If the exhaust produces grey smoke and a bad smell, this could indicate a worn engine. The best way to protect yourself is by remembering that if it sounds too good to be true, it probably is. Your instinct is one of your best tools, do not be afraid to use it. You should not be pressurised into buying. Never be afraid to ask questions about a vehicle you are considering buying and, if things don’t look right, walk away - don’t assume you can fix any faults later. Above all, make sure you have seen the vehicle (and corresponding documents) and are completely satisfied before you hand over a penny or make any commitments.
- Payment: When you are happy to go ahead and buy, look to pay in such a way that you can track your money, for instance by card, bank transfer or cheque, and remember that cash transactions cannot be tracked. The vast majority of vehicle sales are perfectly legitimate, so do not be afraid. But by keeping your wits about you and following our tips, we hope that you will be able to buy with confidence.
While there tends to be more risk in buying a vehicle, private sellers, too, are not immune to targeting by fraudsters. To help you avoid falling victim to a crime, we have some advice for things to know when selling your vehicle. While there tends to be more risk in buying a vehicle, private sellers, are not immune to being targeted by fraudsters. To help you avoid falling victim to a crime, here are our top tips on things to know when selling your car.
- Accuracy of information: As a private seller, you are responsible for making sure that the description you have given of the vehicle is accurate. Details in the advertisement, such as mileage and whether or not the vehicle has a full service history should be correct. If the buyer asks whether the vehicle has been involved in any accidents, you should answer honestly. It is illegal to mislead the buyer and you are liable for this should anything go wrong.
- Detailed Facts: To attract interest, try to include interior and exterior images with your advert, including pictures of any damage if applicable.
- Follow market price: Price the vehicle realistically for its mileage, age and damage. A price that is too ambitious is unlikely to attract buyers, but pricing too low could look like you are hiding something. Check prices that similar vehicles are selling for and consider leaving a small margin for the buyer to negotiate. This way, the buyer is likely to be satisfied with the price, without leaving you too far out of pocket.
- It is illegal to sell a vehicle that is defective and not road worthy.
- Settle outstanding finance: You cannot sell a vehicle with outstanding finance. You must settle the amount or gain the finance company’s agreement first.
- Be Available: Once your advert is ready, make sure you are available to answer phone calls to arrange test drives- a legitimate buyer will want to inspect the car before agreeing to sale or transferring any money. Therefore you should be cautious of anyone offering to transact without seeing the car first.
- Documentation: Get all the documents ready. However, never let potential buyer take copies or photographs of vehicle documents, or keep the originals before buying. These should only be handed over with the vehicle after the money has been deposited safely into your bank account.
- Avoid fraud or scam: Be aware that fraudsters may contact you posing as potential buyers. Never share personal details over the phone, as criminals could use this information to create a cloned advert and scam others, or attempt to exploit your identity. Genuine buyers should not have a problem with viewing the car and checking the details.
- Check buyer’s identity: Ask to see the buyer’s driving license or other proof of identity and take a note of their contact details including name, address and phone number. It is also a good idea to note the make, model and registration of the car they arrive in order to help trace them in future if necessary.
- Be cautious at test drive: Before going on a test drive, check whether or not the buyer is insured, qualified and legally able to drive. Your own insurance may cover them for a test drive or may wish to check the buyer’s insurance documents.
- Never leave a potential buyer alone with the keys or allow them to go on a test drive without you. If you swap seats during a test drive, take the keys out of the ignition to prevent somebody from seizing the opportunity to drive away. You may wish to take a friend or family member along with you for the test drive, and do not be afraid to stop it early if the potential buyer drives dangerously.
- Payment: Never let a buyer drive your car away without first paying you in full. If the buyer has given you a cheque, wait for this to clear before you hand the keys over.
- Provide receipt: Once you have agreed a sale, create a receipt including details of the car’s condition, make/ model, engine size, registration and so on. You may wish to state that the car is sold as seen and has been tried and approved by the buyer without guarantee from you as seller. However this does not affect the buyer’s rights as the car must still match the description you have given.
- The receipt should also list a full name and address for both buyer and seller and the amount paid. It should be signed by both parties with the date and time of the sale. Give the receipt to the buyer but keep a copy for your own records.
It is important to note that Nepal Wheels takes no responsibility to the legitimacy of any enquiries you receive on your advert. Remember to use your common sense and instinct as to whether a transaction feels legitimate. You are under no obligation to sell the vehicle and can back out at any stage before you have received the money for the vehicle.
If you have any questions or concerns please contact us:
Nepal Wheels Pvt. Ltd,
Gairidhara, Kathmandu, Nepal.
Contact No: 4004100